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Specifications
| Certified Teak and Hand Finishing | FSC-certified teak with brushed finish and durable joinery for natural aesthetics and strength. |
| Weather-Resistant Materials | High-performance acrylic fabrics resistant to water, sun, and mildew for long-lasting outdoor use. |
| Modular Design | Customizable seating and table options to fit different spaces and needs. |
| Cushion Technology | High-quality cushions with quick-drying foam and ergonomic support, perfect for outdoor comfort. |
Line Designer
RIVA Collection
The Riva Collection blends Moorish-inspired design with modern craftsmanship, drawing influence from Andalusian architecture. Its minimalist style features clean lines, smooth curves, and durable wood-to-wood connections, ensuring both elegance and longevity. Made with FSC-certified teak and water-resistant, UV-protected cushions, the collection offers functional beauty for outdoor spaces.
Frequently Asked Questions
At Haus and Waltz, we guarantee the quality and durability of our furniture. All products include a 5-year limited warranty that covers manufacturing defects such as structural issues, faulty stitching, or material failures under normal residential use.
The warranty does not cover:
Normal wear and tear Damage caused by improper use or accidents Improper cleaning or chemical use
How to request warranty service:
If you believe your product has a manufacturing defect, please contact us at operations@hausandwaltz.com
with:
Your order number
Photos or videos of the issue
A brief description
Our team will assess the case and guide you through the next steps.
We accept exchanges under the following conditions:
- Items must be new, unused, unwashed, undamaged, and unaltered, with all internal tags intact.
- Exchanges are processed as store credit in the form of a Haus and Waltz E-Gift Card.
- Requests must be submitted within 10 calendar days from the delivery confirmation email.
- Customers are responsible for return shipping costs.
Not eligible for exchanges:
- Sale items
- Pre-ordered items
- Custom-made items
If you received a damaged or defective item, please contact Customer Care within 3 calendar days of delivery.
We accept returns under the following conditions:
- Items must be in original, unused condition, with all packaging and accessories included.
- Returns must be requested within 10 calendar days of delivery.
- Returns are refunded as store credit (E-Gift Card).
- Customers are responsible for return shipping costs.
Once the item arrives at our warehouse, a quality check will be completed within 5 business days. If approved, store credit will be issued via email.
Note: We are not responsible for customs duties or taxes in the destination country.
We accept the following payment methods:
- Major credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- PayPal
- Apple Pay / Google Pay (if enabled on your browser or device)
All payments are processed securely through our encrypted checkout system.
Delivery times depend on the product type:
In-stock items:
Ships within 7 business days.
Pre-ordered items:
Placed within 5 business days, followed by an email with the estimated delivery timeline.
Additional notes:
- Orders are not processed on weekends or holidays.
- The carrier will contact you to schedule delivery when applicable.
- If delivery fails after 5 business days, the package will return to our warehouse and reshipping fees will apply.
products may offer customization options such as different sizes, materials, or finishes. Custom orders are non-returnable and non-refundable, as they are specially made for you.
If you need a custom request, please contact us at operations@hausandwaltz.com
If your item arrives damaged or with defects, please contact us within 3 calendar days of delivery at operations@hausandwaltz.com